Liquid distopia

So, I figured out why my loop has been running really warm. Here's a clue:





The dye from the Primochill Liquid Utopia had congealed and made itself a nice little home on my water blocks. I cleaned the blocks, dumped most of the Primochill and replaced it will distilled water as a temporary fix until I get some new coolant. My temperatures dropped drastically, in the league of 30° across the board on average.

I've used Primochill products exclusively for some time now, but had some algae problems in the past. Liquid Utopia is a newer product that has an anti-algae in it, and I used it in place of the usual "dye bomb" that you mix with the coolant. I've always really liked Primochill products, but needless to say I was pretty ticked off about this. Best case scenario, I have to replace the tubing and coolant (neither of which is cheap), and the resale value of my water blocks is basically zero since they are stained purple. Worst case, I don't know what kind of long-term damage has been done to my blocks, the pump, or what the inside of my radiator looks like. I may be looking at some major replacements.

I contacted both Primochill and Performance PCs where I bought the stuff, and included the above pictures. The guys at Primochill seemed very concerned, and to their credit the support they've provide thus far has been great. I have sent my GPU block and a piece of tubing to their labs so they can figure out why this happened, which was FedEx'd to them on their tab. Frankly though I will be disappointed if they and/or PPCs do not offer me some kind of compensation for all this. They should be receiving the block tomorrow, so it will be interesting to see how this all pans out, and the result will have a big impact on whether I buy anything from Primochill and PPCs again.

1 comments:

  Anonymous

6:25 AM

Mike, Waiting to hear what you find out. Hope they pay for a new raad too. dogin